Mecklenburg County Code Enforcement is promoting upcoming improvements to its field-driven RTAP (Revisions to Approved Plans) process that it says will make the inspection and permitting process quicker and more convenient for customers.
Beginning in late January, when an inspector identifies work in the field that will require a Revision to Approved Plans, the customer’s project team will automatically receive an e-mail informing them why the RTAP has been required, and providing a link to upload any additional documentation that may be needed. The county is doing this with an upgrade to its inspectors’ software — when the inspector notes that an RTAP is needed on his or her tablet, the e-mail notification will go out instantly.
Depending on the project, the e-mail may be received by the contractors or design team. If the RTAP will require an additional plan review, the appropriate staff will also be informed.
The idea, the County says, is to keep everyone on a project team up-to-date, so customers can move as quickly as possible to address the issue.
Code Enforcement will inform customers when the service becomes available.
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