(Content taken from Mecklenburg County email communication.)
One year ago, after years of preparation and advanced work, AccelaMeck became our preferred customer portal. As we began 2026, the vast majority of our projects were being managed in the new platform.
2025 was a milestone year for Mecklenburg County Code Enforcement staff and customers. But we aren’t stopping there. We’re continuing to take feedback from our customers and partner agencies, and we’re actively implementing enhancements to provide an even better experience based on that feedback. These updates are being rolled out on a continual basis, but we will provide updates as needed.
One example of that feedback was an adjustment to our portal name. We recognize that many of our customers work regionally, so to help distinguish from other agencies’ Accela-powered portals, we have implemented the name AccelaMeck. We also created a new logo, featured above, to help customers quickly identify our portal.
This year, we will be bringing the few remaining project streams from our legacy portals into AccelaMeck, continuing to implement enhancements, including the search and data query features our customers loved from our legacy portals, offering additional customer training opportunities, and, of course, continuing to add to our robust library of customer guides.
2026 will bring enhanced functionality and experiences for our customers as we delve further into this exciting new chapter.
Have feedback for Code staff on AccelaMeck? Send an email to: [email protected]
My Take: I know from time to time I ask for your feedback and you think about it and get busy and you move on to something else. This would NOT be a time to do that. Let’s be honest. Delays incurred by users of the City of Charlotte’s Accela and the County’s newly dubbed “AccelaMeck” are staggering because of a lack of proper integration. The City has taken steps to rectify this by tasking staff with “fixing” things behind the scenes and bringing in outside help to try to address issues. Now the County is asking for feedback, so let’s provide it. Please.
Mecklenburg County is inviting community members to help shape the future of local parks and recreation.
The Park and Recreation department is updating Meck Playbook, a 10-year master plan adopted in 2021. The plan sets the County’s vision for investing in parks, nature centers, recreation centers, trails, environmental preservation and sustainability, programs, and staffing.
Since adopting Meck Playbook, Park and Recreation has grown its operations by more than 60 full-time staff and more than $600 million in capital projects. Now, as the plan enters its fifth year, residents can offer input on past and future investments by attending one of two workshops and completing a short survey.
Thursday, Feb. 5, Drop-in Workshop
5-7 p.m.
Eastway Regional Recreation Center, 3150 Eastway Park Drive in Charlotte
Snacks and light refreshments will be provided.
Register online
Saturday, Feb. 7, Drop-in Workshop
1-3 p.m.
Revolution Park Sports Academy, 1225 Remount Road in Charlotte
Snacks and light refreshments will be provided.
Register online
Community Survey
Tell us which Park and Recreation open spaces, facilities and programs you use and love.
Complete the survey
Why Update Meck Playbook?
Mecklenburg County Park and Recreation is committed to ensuring every county resident, no matter where they live, has access to the amenities they need to be healthy, active and thriving.
“We are building the next chapter of Meck Playbook — one that keeps us moving forward and keeps our community at the center of everything we do,” said Nick Walker, director of Park and Recreation. “To our residents: Help us shape a plan that reflects who we are as a community, and where we’re headed. Your voices are essential.”
Recommendations from the 2021 master plan have successfully guided many County investments, including support for:
Renovations and improvements to existing parks, including Albemarle, Enderly, and Tryon Hills parks, that are in “priority communities” — areas with higher rates of renters, youth, older adults, low-income households, households with limited access to a car, and communities of color.
Greenway expansions and connections.
Improved systems for residents to report issues or request services at a park or facility.
Programs such as MeckRoots and staff positions that connect people to the historic and cultural significance of Mecklenburg County spaces.
Meanwhile, some of the 2021 recommendations are yet to be realized. Renewed alignment on Park and Recreation’s priorities and funding will help the department address its needs for additional staff members and programs in parks, and for resources that can support crafting measurable goals and meeting new and emerging trends in recreation.
The purpose of the 2026 Meck Playbook update is to reflect on what has been accomplished toward Park and Recreation’s mission, and to revise the master plan’s recommendations for investments over the next five years.
Residents will have additional opportunities in 2026 to learn about the Meck Playbook update and to provide input.
Be the first to learn about these opportunities by subscribing to updates on PublicInput.com/MeckPlaybook.
My Take: Enhanced recreational opportunities and the ability to get outside and enjoy the outdoors are vital to the overall health of a community. The drop-in sessions listed above are a great way to find out more about those opportunities here in Mecklenburg County. Also, the survey is a good way to provide the feedback decision makers are seeking. Did you know that most major cities manage their parks departments within their own organizational structures? Charlotte is unique in that it moved most of those management and service responsibilities to Mecklenburg County more than 30 years ago. Some may say that arrangement has worked while others would argue we are lagging behind other similarly sized communities in this regard. And so, here’s another chance to provide feedback. You can’t make change unless you make a commitment to engage.
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